Microsoft Dynamics 365 Business Central
What is Microsoft Dynamics 365 Business Central?
Dynamics 365 Business Central is Microsoft's cloud ERP for finance, sales, purchasing, inventory and operations. Copilot is included with both licenses, while agents such as the Payables Agent and Sales Order Agent use separately purchased Copilot Credits.
Who it's for
Small and midsize businesses, especially those using Microsoft 365.
Key features
- Financial management and reporting
- Sales, purchasing and inventory
- Microsoft Copilot included
- Payables Agent (Copilot Credits)
- Manufacturing and service management (Premium)
Integrations
- Microsoft Teams
- Power BI
- Microsoft 365
More apps are available through Microsoft Marketplace (formerly AppSource).
Pricing
Essentials $80 per user/month and Premium $110 per user/month, billed annually (per Microsoft's pricing page); agents use Copilot Credits, bought prepaid or pay-as-you-go. (from the vendor's public pages, October 2026; confirm with the vendor)
Pros and cons
Pros
- Reviewers praise integration with Microsoft 365, Excel, Outlook and Power BI. [7]
- Comprehensive finance and operational workflows are cited. [8]
- Real-time visibility and configurable reporting. [9]
Cons
- Steep learning curve and complex setup. [7]
- Reliance on implementation partners. [10]
- Reporting and specialized integrations often need extensions. [9]
Summarized from public reviews and reporting; not a hands-on test.
Frequently asked questions
What is Microsoft Dynamics 365 Business Central?
Dynamics 365 Business Central is Microsoft's cloud ERP for finance, sales, purchasing, inventory and operations. Copilot is included with both licenses, while agents such as the Payables Agent and Sales Order Agent use separately purchased Copilot Credits.
Who is Microsoft Dynamics 365 Business Central for?
Microsoft Dynamics 365 Business Central is for small and midsize businesses, especially those using Microsoft 365.
What does Microsoft Dynamics 365 Business Central integrate with?
Microsoft Dynamics 365 Business Central lists integrations with Microsoft Teams, Power BI, Microsoft 365, according to its website.
How much does Microsoft Dynamics 365 Business Central cost?
Microsoft Dynamics 365 Business Central pricing, per its public pages: Essentials $80 per user/month and Premium $110 per user/month, billed annually (per Microsoft's pricing page); agents use Copilot Credits, bought prepaid or pay-as-you-go.. Confirm current pricing with the vendor.
Sources
- https://www.microsoft.com/en-us/dynamics-365/products/business-central
- https://www.microsoft.com/en-us/dynamics-365/products/business-central/pricing
- https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-manage-consumption-billing
- https://learn.microsoft.com/en-us/dynamics365/business-central/across-install-app-for-teams
- https://learn.microsoft.com/en-us/dynamics365/business-central/across-powerbi-install-business-central-apps
- https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/m365-integration-overview
- https://www.g2.com/it/products/microsoft-microsoft-dynamics-365-business-central/reviews?qs=pros-and-cons
- https://www.capterra.com/p/212111/Dynamics-365-Business-Central/
- https://www.trustradius.com/products/microsoft-dynamics-365-business-central/reviews
- https://www.gartner.com/reviews/product/microsoft-dynamics-365-business-central
Last checked: 2026-10-16